Refund policy

Due to the limited-edition nature and delicate handling requirements of fine art prints, all sales are final. We do not accept returns or exchanges for changes of mind once an order has been processed and dispatched.

If an item arrives damaged due to transit courier handling, you must report the issue within 48 hours of delivery. Please email clear photographs of both the damaged packaging outer shell and the compromised print to our studio address. Verified transit damage will be eligible for a replacement print of the same title, subject to available edition numbers, or a full transaction refund.

Out of Office Physical Mailer Policy:

You can pause or cancel your "Out of Office" monthly subscription at any time directly through your customer account portal. To avoid being billed for the upcoming month, please cancel before your automatic billing date on the 1st of the month.

Refunds: Due to the limited, physical nature of our curated art prints, we do not offer refunds or exchanges on successfully dispatched monthly packages. If your print arrives damaged, please contact us within 3 days of collection at your locker with a photo of the damage, and we will arrange a replacement.